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operations & Strategy

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At the end of the day, running a successful business is all about being able to solve problems. Think about it — you started your business because you had an idea that could help your potential customers address the issues they face. Your offers solve the challenges they face in their lives. You also solve […]

Strategy

3 Business Problems We’ve Helped Entrepreneurs Solve Inside Your Best Business

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Feeling uninspired when you think about your business? It happens to every entrepreneur at some point. You get bored with your offers and feel like you can’t spend one more minute talking about your products and services. You know you don’t want to quit your business — but you aren’t sure how to bring back […]

General Business

Small Business Burnout: What to Do When You’re Tired of Promoting Your Offers

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Growing your business seems simple, doesn’t it? You “just” need to get new clients or sell more products to more customers. But as you probably know by now, nothing in business is quite that simple. Business growth relies on several factors — and selling more is actually the least of these. Essentially, before you can […]

General Business

Plan for Business Growth: Tech, Operations & Resources

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Is it time to part ways with a client? It can be a tough thing as a consultant or contractor, especially if you care deeply about your clients. But it’s something you’ll experience eventually, so it’s important to prepare early. When you’ve got a system in place for offboarding a client, it makes the whole […]

General Business

What to Have in Place When You Need to Let a Client Go

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You want to grow your business, so what’s the first step?  You might think that outsourcing is the key to scaling. It’s what most coaches and “online biz guides” say to do. Countless articles, podcasts, and blogs will tell you the key is hiring a VA, working with a marketing agency, or buying more ad […]

Operations

When Outsourcing Isn’t Getting You Where You Want to Go

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I recently returned from a family vacation, and I was pleasantly surprised and horrified by the number of emails asking me to provide feedback about my trip.  There were surveys for everything. From Disney. From the Universal Orlando hotel that I stayed at. From the escape room I visited. Almost every company I interacted with […]

Strategy

Ask the Audience: The Complete Guide to Customer Surveys

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Feeling stuck in your business? There are a million reasons why you could be having a hard time moving forward, but I’m going to be a little blunt with you today, friend. Have you ever thought that the problem could be you?  Realizing you’re the bottleneck in your business doesn’t feel good, but it’s a […]

General Business

Are You the Bottleneck in Your Business — Or Is It Something Else?

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Disclaimer: The below article might contain affiliate links. That means if you click on an identified link* and subscribe to the product or service, I might receive a commission for the referral. Quality and integrity are cornerstones for me, though, so you can rest assured that I’d never recommend anything I don’t use and love […]

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Strategy

Workshop Planning With Happy Ever Crafter

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When I worked in corporate America, I dreaded receiving yet another meeting invitation (especially the ones that were right smack in the middle of lunchtime—how rude!). It wasn’t because I can be an introvert, though that didn’t help. Mostly, my annoyance came because the meetings often lacked structure, had no obvious purpose, didn’t contribute to […]

Operations

7 Ways to Host More Effective Team Meetings for Your Business

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The best sales rep in your business isn’t an employee or internal shareholder. It’s your clients and customers.  We all know that trust sells, and the more of it you can build between you and your audience, the more likely someone is to turn into a paying client or customer. To build that trust, it […]

Sales & Marketing

How to Ask for Testimonials as a Small Business Owner

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