operations expertise & business management

nicole boucher

online business
manager
at your service...

Online Business
Manager
At Your Service…

Here to Help You Build the Business You’ve Always Wanted

You’ve got big goals for your business, but you’re just not sure how to get there. Your mind is brimming with new ideas to serve your clients and grow your customer base, but all your time goes into putting out fires and trying to stay on track of all the things.

You know your goals are within reach — you just need help getting there. That’s where I come in, as your new online business manager (OBM).

With me as your strategic partner and OBM, I’ll be by your side to help you bring your big business ideas to life. You can refine your offers, streamline your marketing, boost revenue, and finally feel confident about reaching your goals for your business.

work with me

As an OBM, I know just how well having this support and strategy can help your business grow.

“I want more revenue.”

“I have big ideas but can’t seem to get them out there.”

“There’s so much happening, I’m not sure where to focus.”

“I have a team but they’re always looking to me for direction… I just want to have the ideas!”

Feeling stuck? Revenue stagnant? Not sure what to do next?

Signs you’re ready to hire an online business manager

Here are just a handful of reasons why people say they want to work with me:

What actually happens when you have an OBM on your team?

What does an online business manager do?

let's work together

The answer depends on you and what you need.

dedicated to giving you the personalized support and direction you need to meet your goals for your business. That’s why I start every partnership by talking about your big-picture ideas and goals. I also like to discuss challenges — which parts of your business feel inefficient or overwhelming.

If you have questions about developing new products, scaling your business, hiring employees or contractors, setting your prices, marketing, or automation, we’ll discuss those as well.

Once we’ve identified the goals that are most important to you, we’ll get to work. As your OBM, I’ll create a roadmap with specific steps to follow at each stage.

And don’t worry — I’m not just giving you a to-do list and telling you to do everything on your own. I’m also happy to help with implementation, project management, team communications, client relations, and strategy execution. Plus, I can design comprehensive systems that will streamline your day-to-day, improve your client experience, and give you more of your time back.

I’m your strategic partner,

stage 1

In-depth deep-dive into your business

stage 2

Ideation and sorting through priorities

stage 3

Roadmap creation: It’s time to take action!

stage 4

Supporting you, your team & your big ideas

Ongoing Retainer

includes:

are way too busy to move beyond the day-to-day and make progress toward your goals. You need a right-hand partner to audit the overall state of your business and manage the strategy and execution for your next launch, funnel nurture strategy, membership, or revenue goal.

An OBM retainer package is perfect if you…

Leading Your Team Through Execution

Supporting Implementation

Creating Goals & Project Plans

Business & Marketing Strategy

starts at $1,000/mo.

let's talk!

Project-Based
Services

have a smaller project with a short timeline, such as implementing email list automations or setting up a new CRM system. Many of my project-based clients are up and running within a month or two.

My project-based OBM package is ideal if you…

range: $500 – $2,500+

let's talk!

Not sure you’re ready for ongoing OBM support? I can help with one-off projects too! You’ll get strategic support and project management expertise to take your project from idea to execution.

My OBM services start at $100/hour and may increase depending on the scale and timeline of your project. The average client spends $1,450 on a project.

Not sure which service is right for you? Schedule a free call to discuss your goals and challenges — we’ll figure out the right level of support for you and your business!

book a call

Get ready to grow with help from an expert OBM!

Pamela Krista, host of The Moms Who Podcast Show, contacted me because she wanted to move her online community to a new platform.

During our discovery call, she explained that she was using a disjointed mix of several platforms (Slack, ThriveCartLearn, ConvertKit, and handwritten notes) to manage her online community.

She wanted to consolidate everything into Circle to improve her workflow and give her followers a better experience. Oh, and she really wanted the migration to be done in a few weeks so she could relaunch the community on her birthday!

The Challenge

This project was deceptively simple—after all, how hard could it be to move the existing community members and content to a new platform? But in truth, this seemingly trivial project was an opportunity.

It was the chance to implement a system that would save time internally and give the brand a fresh, more professional feel for existing members and visitors alike.

So instead of just opening up a Circle account and moving everything other, I sat down with Pamela Krista to talk strategy. Together, we came up with several ways to make the most of this opportunity.

my strategy

back

We started by discussing pricing strategies for this subscription-based online community. I helped her develop monthly and yearly tiers and define the inclusions and pricing for each tier.

Next, I created a step-by-step plan for her to follow as she launched this new community to her audience. I outlined the email sequence and provided topics for each message, including details for potential launch bonuses.

Finally, I worked with Pamela Krista to connect her sales platform with her email platform. This set the stage for better conversion rates and less hands-on management.

The Execution

back

In just three weeks — in time for her birthday relaunch — Pamela Krista had a new, streamlined online community inside Circle. She also has better processes, a complete launch plan, and guidelines for updating her systems as the program grows over time.

The results

back

Updating an online membership at scale — in just 3 weeks!

look what online business management did for moms who podcast

The right amount of expertise and support can make all the difference for your business.

From short, one-off projects — like updating an online community or launching a new offer — to long-term business strategy and management, I can guide you through each step.

Want to learn more about how I can help you on a project or retainer basis? Have questions about what OBM support would look like for your business?

See What a Difference Online Business Management Can Make for Your Business

SEE WHAT AN OBM CAN DO FOR YOUR BUSINESS