No matter how much of a rockstar you are in your business, chances are you don’t really want to do everything alone. But here’s the good news: you don’t have to. Hiring someone can keep your business heading in the right direction (as long as you’ve built a solid foundation). But one question remains: who […]

You might know by now that I’m a strategic partner and online business manager. (And if you didn’t know that — Hi! 👋 I’m Nicole, a strategic partner and OBM.) But what does that actually mean? And how can you decide whether hiring an OBM would help your business?  I find it’s most easily explained […]

As an online business manager, one of the things I do is help my clients figure out which tools and resources to incorporate into their workflows. There’s an endless number of options out there to help you handle every aspect of your business. But they’re not all the same, especially when it comes to features […]

Does your business have a “parking lot” for ideas? If not, you might want to consider building one. The name’s a little funny, but a business idea parking lot is exactly what it sounds like. It’s a place where you can temporarily “park” ideas that you want to come back to later. A parking lot […]

In the online business space, there are quite a few… shall we say conflated terms? We see people talk about “making 6 figures” but they mean they hit six figures in revenue, not profit.  So many people talk about their favorite project management tools when really they’re talking about their CRMs or onboarding processes. (HoneyBook […]

You want to grow your business, so what’s the first step?  You might think that outsourcing is the key to scaling. It’s what most coaches and “online biz guides” say to do. Countless articles, podcasts, and blogs will tell you the key is hiring a VA, working with a marketing agency, or buying more ad […]

Technology is incredibly helpful when trying to scale your business and create a memorable customer experience. But it’s not infallible. There are plenty of ways that tech goes wrong — and I’ve seen many a slip-up in my days.  After working in operations for over a decade and owning a business that helps business owners […]

You’re ready for help and you need it fast. You should just be able to find a qualified candidate and bring them on board in a few days, right? … no. There’s no such thing as a “unicorn” when it comes to hiring. Making the decision to grow your team and your business is exciting, […]

When I worked in corporate America, I dreaded receiving yet another meeting invitation (especially the ones that were right smack in the middle of lunchtime—how rude!). It wasn’t because I can be an introvert, though that didn’t help. Mostly, my annoyance came because the meetings often lacked structure, had no obvious purpose, didn’t contribute to […]

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