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operations & Strategy

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No matter how much of a rockstar you are in your business, chances are you don’t really want to do everything alone. But here’s the good news: you don’t have to. Hiring someone can keep your business heading in the right direction (as long as you’ve built a solid foundation). But one question remains: who […]

Operations

How Do You Know Who to Hire Next in Your Business?

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You might know by now that I’m a strategic partner and online business manager. (And if you didn’t know that — Hi! 👋 I’m Nicole, a strategic partner and OBM.) But what does that actually mean? And how can you decide whether hiring an OBM would help your business?  I find it’s most easily explained […]

Operations

What Does an OBM Do… Actually?

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As an online business manager, one of the things I do is help my clients figure out which tools and resources to incorporate into their workflows. There’s an endless number of options out there to help you handle every aspect of your business. But they’re not all the same, especially when it comes to features […]

Operations

ActiveCampaign Features That I Use Daily as an OBM

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When you think about the future of your business, what comes to mind? I’m not just talking about those fundamental goals, like increasing your revenue or becoming a go-to name in your industry. What specific things do you want to accomplish? Are you thinking about rebranding? Will you be launching new offers or hiring more […]

General Business

5 Steps to Design Your 6-Month Business Plan

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Does your business have a “parking lot” for ideas? If not, you might want to consider building one. The name’s a little funny, but a business idea parking lot is exactly what it sounds like. It’s a place where you can temporarily “park” ideas that you want to come back to later. A parking lot […]

Operations

How to Create & Use a Business Parking Lot

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Growing your business seems simple, doesn’t it? You “just” need to get new clients or sell more products to more customers. But as you probably know by now, nothing in business is quite that simple. Business growth relies on several factors — and selling more is actually the least of these. Essentially, before you can […]

General Business

Plan for Business Growth: Tech, Operations & Resources

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Are you thinking about Black Friday? Honestly, no matter what time of year it is, it’s never too early to start planning for your Black Friday sale. What does that planning look like? And what do you need in place to make sure your sale goes off without a hitch? I’ve been helping clients host […]

Sales & Marketing

5 Tips for Hosting a Successful Black Friday Sale

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In the online business space, there are quite a few… shall we say conflated terms? We see people talk about “making 6 figures” but they mean they hit six figures in revenue, not profit.  So many people talk about their favorite project management tools when really they’re talking about their CRMs or onboarding processes. (HoneyBook […]

Operations

Operations Management Isn’t Task Management

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You want to grow your business, so what’s the first step?  You might think that outsourcing is the key to scaling. It’s what most coaches and “online biz guides” say to do. Countless articles, podcasts, and blogs will tell you the key is hiring a VA, working with a marketing agency, or buying more ad […]

Operations

When Outsourcing Isn’t Getting You Where You Want to Go

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The great thing about small businesses is that… well, they’re small. We can react to changes in our market, our audience, and even our own lives much faster than some of the larger companies out there.  Of course, because we can be agile, it also means there are a lot of moving pieces. Because things […]

General Business

The Importance of Quarterly Planning for Small Businesses

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