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operations & Strategy

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Have you ever thought about whether your business is wasteful? I’m not talking about recycling (although that’s important). There are many other examples of a wasteful business that are crucial to consider. Identifying waste is essential — once you know where it’s happening, you can make adjustments. By eliminating waste in your business, you can […]

General Business

Do You Have a Wasteful Business? How to Know and What to Do About It

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No matter how much of a rockstar you are in your business, chances are you don’t really want to do everything alone. But here’s the good news: you don’t have to. Hiring someone can keep your business heading in the right direction (as long as you’ve built a solid foundation). But one question remains: who […]

Operations

How Do You Know Who to Hire Next in Your Business?

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You might know by now that I’m a strategic partner and online business manager. (And if you didn’t know that — Hi! 👋 I’m Nicole, a strategic partner and OBM.) But what does that actually mean? And how can you decide whether hiring an OBM would help your business?  I find it’s most easily explained […]

Operations

What Does an OBM Do… Actually?

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As an online business manager, one of the things I do is help my clients figure out which tools and resources to incorporate into their workflows. There’s an endless number of options out there to help you handle every aspect of your business. But they’re not all the same, especially when it comes to features […]

Operations

ActiveCampaign Features That I Use Daily as an OBM

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In the online business space, there are quite a few… shall we say conflated terms? We see people talk about “making 6 figures” but they mean they hit six figures in revenue, not profit.  So many people talk about their favorite project management tools when really they’re talking about their CRMs or onboarding processes. (HoneyBook […]

Operations

Operations Management Isn’t Task Management

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